Accounts and sign-in
Registration, sign-in methods and security tips.
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How do I get a SmarToken console API key?▼
After signing in, generate a key from the Console. The full key is shown only once. External calls use the sk- prefix and are separate from upstream vendor keys.
Are there rate limits?▼
The gateway applies IP-based rate limits. Thresholds may change with load. If you see repeated 429s, reduce concurrency or contact support for quota guidance.
How do I choose a model?▼
Set the model field to a supported upstream identifier, such as deepseek-v4-flash or kimi-k2.6. If omitted, the server default is used. See the developer docs.
What should I do after Error 429?▼
It usually means rate limiting. Retry later, reduce request rate, and include timestamps plus request paths if you submit a ticket.
How do invoices work?▼
Business customers can request invoices by ticket. Final handling depends on commercial policy.
What is the refund process?▼
Digital services usually follow the service agreement. For exceptions, submit the order number and reason by ticket.
Billing and invoices
Plans, usage pricing and top-up paths.
API usage
Keys, request formats and common error codes.
Model calls
Model selection, parameters and response parsing.
Team workflows
Referrals and access guidance.
Troubleshooting
429, insufficient balance and payment issues.